Easily analyze the performance of your automated dialing campaigns with live analytics and call reports
Add unlimited agents to your calling campaigns at zero additional cost
Easily manage & customize your dialing logic to fit your business’s needs
Monitor, control and evaluate your agents' performance to get a real-time feedback
Make reaching your contacts simpler with all of their details right in front of you
Manage and distribute your leads details including status, countries, time zones, and much more.
Be part of live calls so you can answer questions or provide coaching without the prospect hearing you
Accurate detection of voicemail, drop a message after the beep, or simply hang-up
Sometimes a different agent is better suited with a type of leads, with call transfering it is simple to change agents
You can click to dial your calls, so you can control your pace of calling while still increasing your call production
Intelligent reporting and live monitoring that gives you the power to stay up to date with your team and see every call and its result
Enable call recording and listen to calls when you need an important information about a client or use your recordings to review your call activity, train new employees or monitor progress
You can set up call campaigns, dialing speeds, import and organize contacts, customize caller IDs for your calls, emails, scripts, and dispositions as well as prepare prerecorded voicemails to be sent to a contact with one click prior to dialing
You can launch the calls manually or automatically to boost efficiency in your office. You can preview contacts before connecting, leave pre-recorded voicemails, live transfer calls, and even take notes about the contacts
Evaluate the effectiveness of your calling strategy. You can whisper coach your agents in live calls, get reports and stats, review call recordings, and monitor campaigns